Privacy Policy & Terms and Conditions

Effective Date: July 26, 2025
Company Name: Shimmy Pest Control OC
Address: 23451 Caminito Lazaro #229, Laguna Hills, CA 92653
Phone: (949) 229-6111
Email: info@shimmypestcontrol.com
Website: www.shimmypestcontrol.com

Introduction

Shimmy Pest Control OC (“Shimmy Pest Control,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy and Terms and Conditions (“Policy”) outlines how we collect, use, protect, and disclose the information you provide when using our website and services. We are dedicated to complying with relevant privacy laws, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR) for users in the EU/EEA.

By using our website, you agree to the terms outlined in this Policy. If you do not agree, please do not access or use our site.

  1. Information We Collect

Shimmy Pest Control may collect the following types of data:

  • Personal Identifiable Information (PII): Such as your name, email address, phone number, physical address, or other contact information when you complete forms, request a quote, or contact us.
  • Service-Related Data: Pest issues, treatment preferences, property type, and scheduling details.
  • Payment Data: Used solely to process transactions (we do not store credit card information).
  • Technical Data: IP address, browser type, device information, site usage, and referral links collected through cookies and web analytics.
  1. Legal Basis for Data Processing (GDPR Compliance)

If you are located in the EU/EEA, we process your data under the following lawful bases:

  • Consent: You have provided your clear consent for data processing.
  • Contractual Necessity: Information is necessary to deliver the pest control services you’ve requested.
  • Legal Obligation: We may process data to comply with legal and regulatory requirements.
  • Legitimate Interest: We may use data for administrative or marketing purposes, provided your rights are not overridden.
  1. How We Use Your Information

Your information may be used to:

  • Respond to service inquiries or requests for estimates
  • Schedule and confirm pest control appointments
  • Process payments and provide invoices
  • Provide relevant service or safety updates
  • Improve website performance and user experience
  • Send optional marketing messages (only with your consent)
  • Comply with legal or regulatory requirements
  1. Data Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared with third parties only when necessary to:

  • Deliver services (e.g., subcontractors or technicians)
  • Process payments via secure, PCI-compliant payment platforms
  • Maintain website functionality via trusted web service providers
  • Comply with law enforcement or regulatory requests when required

All partners and vendors are required to maintain strict confidentiality and data protection standards.

  1. Your Rights

You have the right to:

  • Access the information we hold about you
  • Correct or update inaccuracies in your data
  • Request deletion of your data where appropriate
  • Restrict processing in certain circumstances
  • Object to marketing communications
  • Receive your data in a portable format

To exercise these rights, email us at info@shimmypestcontrol.com or call (949) 229-6111.

  1. Security Measures

We implement industry-standard security protocols to protect your data:

  • SSL encryption for online data transmission
  • Secure storage and firewalls for internal records
  • Limited access to personal information, granted only to authorized personnel
  • Regular system audits and data backups

While we take all reasonable precautions, no online system is 100% secure.

  1. Cookies and Analytics

Our website uses cookies and similar tracking tools to:

  • Analyze site traffic
  • Remember user preferences
  • Improve site functionality and performance

You can manage or disable cookies through your browser settings. We also use tools like Google Analytics to evaluate anonymous usage trends.

  1. GDPR Rights for EU/EEA Residents

If you reside in the EU or EEA, you may:

  • Lodge a complaint with your local Data Protection Authority
  • Withdraw consent at any time
  • Request that we stop processing or transfer your data
  • Be assured that we will only transfer your data outside the EEA using lawful safeguards (e.g., standard contractual clauses)
  1. Terms and Conditions of Use

Website Use Disclaimer

The content on our website is intended for general information only and does not constitute professional pest or safety advice. Always consult directly with a technician for tailored service recommendations.

Intellectual Property

All website content including text, images, logos, and graphics is the property of Shimmy Pest Control OC and is protected by applicable copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

Shimmy Pest Control shall not be liable for any indirect, incidental, or consequential damages resulting from your use of our site or services. All services are provided “as is” and availability may vary.

User Responsibilities

By using our site, you agree not to:

  • Submit misleading or fraudulent information
  • Attempt unauthorized access to secured site areas
  • Distribute viruses or malicious software
  • Violate any applicable law or regulation

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of California. Any disputes shall be subject to the exclusive jurisdiction of courts in Orange County, CA.

  1. Accessibility Statement

Shimmy Pest Control OC is committed to digital accessibility for all users, including individuals with disabilities. We strive to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA to ensure our website is functional and inclusive.

Accessibility Features:

  • Keyboard-friendly navigation
  • Proper semantic structure
  • Screen reader support
  • Color contrast for text visibility
  • Responsive design for all device types

We continue to improve accessibility based on user feedback and evolving standards. If you encounter any issues accessing our site or need assistance, please contact:

📧 info@shimmypestcontrol.com
📞 (949) 229-6111
📍 23451 Caminito Lazaro #229, Laguna Hills, CA 92653

  1. Policy Updates

This Privacy Policy and Terms and Conditions may be updated from time to time. Changes will be reflected on this page with a revised effective date. Your continued use of our website implies acceptance of the updated terms.

  1. Contact Information

Shimmy Pest Control OC
📍 23451 Caminito Lazaro #229, Laguna Hills, CA 92653
📞 (949) 229-6111
📧 info@shimmypestcontrol.com
🌐 www.shimmypestcontrol.com